Position Title - Customer Service Assistant

Position Summary
Do you have an aptitude to learn and enjoy helping people? Are you highly organized and a strong communicator? Do you thrive in a fast-pace environment and want to help an organization succeed? If you or someone you know can identify with all of the above, you should consider applying to BSI full-time Customer Service Assistant. Please apply by submitting a resume to Jobs@BSIDesigns.com. Cover letters are encouraged, but not required.

Essential Duties & Responsibilities
List of the position's essential or most important functions and responsibilities

• This role is responsible for providing assistant to BSI customers regarding status of orders, quotes, and warranty services.
• The Customer Service Assistant works cross-functionally with Project Management and Sales to uphold positive relationships with external partners.
• The position is responsible for maintaining customer data in Syteline, responding to common inquiries or complaints internally and externally, and following a define process to complete a project quote.
• Qualified candidates must possess superior written and verbal communication skills.
• They must be a team player and demonstrate the ability to efficiently manage their time.
• A high school diploma is required and 1 year of work experience is preferred.

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